Headland Communications provides hosted voice, managed connectivity and managed IT to businesses in the San Francisco Bay Area and beyond. 24×7 support from the same team that designs and runs your service.
A turnkey approach to voice, data and IT — delivered together, supported by one accountable team. No finger-pointing between vendors.
Cloud telephony with every feature a communications-intensive business needs — auto attendants, IVR, hunt groups, queues, time-of-day routing, conferencing, and mobile and desktop softphones. Move off the on-prem voice system without sacrificing capability or call quality.
Dedicated fiber, business broadband and enterprise circuits engineered end-to-end with IP QoS to guarantee toll-grade voice. Carrier-class SLAs for offices of any size. Already have circuits in place? We'll work with them.
Server hosting and management in our data center so you don't have to run a closet. We supply, configure and maintain phones, switches, routers and firewalls from partners like Cisco, Ubiquiti and Poly — purchase or lease, your call.
One number, one accountable team. Almost every Move, Add or Change is performed at no charge for our customers. We monitor what we run, escalate ourselves, and own the ticket until it's closed.
Delivering business-grade communications requires a deep understanding of both the customer premises and the public network. Headland's founders have spent their careers doing exactly that.
Electrical Engineering at Tulane. Began his career building the data communications network at the Louisiana Superdome, then designed and deployed the nationwide voice and data network at IntegraMed America (INMD) as network engineer.
As Operations Manager at DSL pioneer Northpoint Communications, Jamuel ran telecom collocation and data-center deployments across the New York tri-state region and led hardware and software platform certification. Following Northpoint's acquisition by AT&T, he led local-access architectural development for AT&T's Local Access and Local Voice groups.
At Visage Mobile — the leading Mobile Virtual Network Enabler — he served as Senior Network and Systems Architect, building the nationwide MPLS network that supported the mission-critical needs of Visage's mobile-operator customers.
Two-plus decades in enterprise infrastructure. Designed and deployed his first network — Token Ring, in his father's office — at age 16. Six years later, he was modernizing the Blue Cross / Blue Shield of Georgia COBRA platform.
At CriticalArc / RestaurantPro, Jeremy designed, deployed and managed field services for a geographically diverse private DSL network supporting mission-critical supply-chain applications — realtime product catalogs, ordering and fulfillment.
Recruited to Visage Mobile as the company scaled, Jeremy built and ran the IT and telecommunications infrastructure that supported the company's 300-person operation.
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